Privacy Policy

1. Data Controller

System Heatherway Co., Ltd. (“we”, “us”) is the data controller for personal data collected through system-heatherway.click and our consultation services.

Address: Office 9, 78 Placeholder-gil, Jung-gu, Busan 00000
Email: hello@system-heatherway.click
Phone: +82 51 0000 6475

2. Data We Collect

Website inquiries: Name, email address, message content, selected consultation type, and approximate wallet count when you submit our contact form.

Consultation clients: Name, contact details, appointment dates, and session notes related to documentation scope. We do not collect or store seed phrases, private keys, wallet balances, or transaction data.

Technical data: IP address, browser type, and pages visited when you use our website. See our Cookie Policy for details.

3. How We Use Your Data

We use personal data to respond to inquiries, schedule and deliver consultations, send preparation materials and follow-up summaries, improve our website, and comply with legal obligations. We do not sell personal data to third parties.

4. Legal Basis

We process data based on your consent (contact form submissions, cookie preferences), contractual necessity (delivering booked consultations), and legitimate interests (website security and improvement).

5. Data Retention

Inquiry form data is retained for twelve months unless a consultation is booked, in which case records are kept for five years after the last session. Technical logs are retained for ninety days.

6. Your Rights

Under applicable South Korean and international data protection laws, you may request access to, correction of, or deletion of your personal data. You may also withdraw consent or object to processing. Contact hello@system-heatherway.click to exercise these rights.

7. International Transfers

Our website is hosted on servers that may be located outside South Korea. Where data is transferred internationally, we ensure appropriate safeguards are in place.

8. Security

We implement administrative and technical measures to protect personal data, including encrypted connections and restricted access to client records. No method of transmission over the internet is completely secure.

9. Children

Our services are not directed at individuals under eighteen. We do not knowingly collect data from minors.

10. Changes

We may update this policy periodically. The revision date at the top of this page indicates the latest version.

11. Contact

For privacy-related questions, email hello@system-heatherway.click or write to our Busan office address above.